Acme Furniture
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Acme Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acme Furniture has 2.0 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice looking pieces, Factory to comsumer item well packaged.
Cons: Customer service, Assembly instruction drawing, Do not stand behind their products.Recent recommendations regarding this business are as follows: "Don’t buy", "to check with the customer about his order", "Buy somewhere else", "I wouldn’t purchase from Acme furniture.", "think before using them is all I can recommend.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acme Furniture has 2.0 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice looking pieces, Factory to comsumer item well packaged.
Cons: Customer service, Assembly instruction drawing, Do not stand behind their products.Recent recommendations regarding this business are as follows: "Don’t buy", "to check with the customer about his order", "Buy somewhere else", "I wouldn’t purchase from Acme furniture.", "think before using them is all I can recommend.".
Most users ask Acme Furniture for the delivery of goods as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Acme Furniture Reviews
"I need a hardware kit for an eclipes twin over futon bunk bed"
My call was answered quickly and politely. The problem I had was addressed and I am so far satisfied with the result. Thank you for your help in this matter.
"My top of my dresser is peeling."
When I bought the furniture I thought I was buying good furniture. The finish is peeling and its only about fourteen months. User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Business Complaint
Preferred solution: Full refund
Pittsburgh, Pennsylvania
My top of my dresser is peeling.
User's recommendation: Don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, California
Receive order damaged
- Nice looking pieces
- Assembly instruction drawing
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: to check with the customer about his order
Petrolia, Ontario
No reply
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bed rails none
- Customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing hardware
Preferred solution: Replacement cos I did not receive the other accessories
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible quality and bad customer service
- Customer service
- Warranty
- Do not stand behind their products
Preferred solution: Full refund
User's recommendation: Buy somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
ASSEMBLY INSTRUCTION
- Factory to comsumer item well packaged
- Assembly instruction drawing
Preferred solution: Let the company propose a solution
User's recommendation: STEP 3 & 4 SHOW PARTS LISTED IN THE PHOTO AND LOCATION
Upper Marlboro, Maryland
Received a Refund
- Missing parts
User's recommendation: I wouldn’t purchase from Acme furniture.
Clarksville, Tennessee
Fake delivery link
User's recommendation: think before using them is all I can recommend.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longford, Kansas
Missing Hardware and Instructions
Dayton, Ohio
Need to purchase part for chair that broke
Preferred solution: Let the company propose a solution
Can't get bed put together
We ordered a bed online from Walmart. The bed is manufactured by ACME.
It comes in three boxes, two smaller boxes which are delivered by either FedEx or UPS, and a third, larger box that has to be delivered by a freight company. The first time we ordered the bed, one of the boxes we received was for a different piece of furniture all together. The bed we ordered was a white, all wood bed; we received parts for a brown, upholstered bed. Walmart made us return the entire order, all three boxes, and reorder the bed.
The second time we received the bed, the large box had several pieces that arrived damaged, split in two. Once again, Walmart made us return the entire order. We tried to encourage our daughter to pick a different bed, something, anything else, but she did not find anything she liked as much. So we crossed our finger, ordered the same bed again, hoping the third time is the charm.
FedEx came to deliver the two smaller boxes and they were both the same. This time Walmart suggested we have the manufacturer, ACME, send us only the box that we needed. After talking and emailing directly with the parts department at ACME, they again sent us the wrong part. I have called Walmart multiple times and have emailed and called ACME to try to get the right part so we can finally get this bed put together and completed, and nothing.
No response, no call back, no email, nothing. The first time we ordered this bed was in February and this issue is still not resolved.
- Do not stand behind their products
Preferred solution: Deliver product or service ordered
User's recommendation: I can not stress this enough, do not order anything from ACME.
Missing parts
- Missing parts
Preferred solution: I would like you to send all the pieces I’m missing
Charlotte, North Carolina
Received a damaged product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longview, Washington
Hardware
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