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1.8 Based on 6 reviews
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    • Complete lack of customer service 1
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The first bunk bed i received from Acme was damaged. I bought it from Walmart. It was returned and the next one arrived with no screws to put it together. The customer service is only open monday to friday. The bed arrived on a friday we opened the box on Saturday so we could not contact them until Monday. There is no contact info in the directions so I had to call Walmart to get that info. Now 6 days later no screws have come. They are supposed... Read more

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I ordered a bedroom set in september 2015, a bed 2 nightstands ,dresser and chest. I ordered them from 1stopbedroom, an online store. We recieved them 2 months later. The bed was fine, one of the night stand has drower falling from it. The dresser was broken from the bottom, and the back cover was not nailed enough, so it had openings. The chest was also broken from the bottom. And the drawer opens by the delivery people took the chest... Read more

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We called to get missing parts 6 weeks ago. Never received them. Called today and spoke to parts manager and he basically accused me of lying about someone agreeing to send the parts. Do not deal with this company if you want quality or customer service.

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Bad quality, we brought this living room 2 years ago, it starts shrinking and reped everywhere, we called someone to fix it, and he said it's hard and we can't find the same material, color, and it's already clued in it. I am very disappointed and will never buy again from acme, I hope someone can help me with that damaged couch. Safa . 770-655-3747 Read more

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I bought a living room set a year ago. The ottoman broke after a week, (had it fixed three times is now just leaning on wall waiu togo in the garbage). The REAL problem is I purchased a Reversable sectional couch. The springs are popping out every where. I can hardly sit on it!!! Its killing my legs and back!! Went to Lavish Furniture in Saddle Brook NJ where I purchased it. They gav me a number to call and NO ONE IS PICKING UP!!!! Read more

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i recently August 7)pruchase an ACME bedset and after a week of its used the workers of the store how fix the bed and i have come to the conclusion that6 this product lack strong sopport to appropriately support the bed and the weight on the bed. i have spoken to the owner of the staore of he refuses to do anything about the sitiuation and time running up the long it take to come to a solution the least anyone we be willing to assist with a... Read more

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ACME FURNITURE SUCKS !!!!! pays thousands for looks and get a dollar in quality. I bought the EASTERN KING BED like the first reviewer did and had the same thing happened. Brought the bed in MAY 2014 from Land Mark Home Furniture store in Louisiana.December 2014 (7months) bed fell from bottom when my husband and I were sleeping. Land Mark rep. called me and said" she practically begged the Acme to repalce the support bractkets,(that was glued... Read more

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Bought the king eastern bed from and I received it on Feb 17 2014. two weeks of sleeping on it and all the wood planks that hold the bed up all snapped in half and I called Walmart to complain. We fixed the rails oursels three times! then a month after that the entire bed collapsed while we were sleeping. I called and they told me I had to call ACME furniture so I did and they told me it was walmarts issue. After three... Read more

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Acme Furniture - 6 month old Acme Kiva Sectional
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I bought an Acme Kiva Espresso sectional 6 months ago and the bonded leather completely cracked and is peeling. Mind you I put conditioner on it, usually have it covered, have no children at home and it's just me and my husband living here. I am appalled at how this sectional looks... My 5 year old living room set that I exchanged it for looked way better than this piece of junk. 6 months!!! Oh and since the beginning, the cushions were... Read more

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acme furniture located in cali,NY NJ they all suck unless you are of asian decent your screwed!!! THEY DESCRIMINATE the rules do not apply if your asian,chinese,korean..step right up we'll kiss your *** speak any other language or are of any other color kiss our *** they hate their customers and will do whatever it takes to ***...they lie to you, repair damaged merchandise and pass it on to the next sucker here the customer is ALWAYS wrong... Read more

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